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Garage Doors
Why won't my garage door open?
Garage door stuck? Here's the troubleshooting sequence — from dead remote batteries to broken springs.
Most common causes
- 01Dead remote batteries
- 02Photo eye sensors misaligned or blocked
- 03Broken torsion spring
- 04Disconnected trolley carriage
- 05Opener motor failure
- 06Track obstruction
What to do right now
1
Try the wall button — if that works, the remote battery is dead or remote needs reprogramming2
Check the photo eye sensors at the bottom of the door frame — wipe lenses and ensure they face each other (indicator light should be solid)3
Pull the emergency release cord to disconnect from the opener and try to lift manually — if extremely heavy, the spring is broken (do not force it)When to call a professional
Call a technician if: the door is off track, a spring is broken, or the door makes grinding sounds. Do not attempt to repair or adjust torsion springs yourself — they are under extreme tension and are dangerous.
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